Nope! Payments must go to your own bank account under your legal name. No secret identities here!

Contractors are responsible for any fees tied to receiving payment through the selected payment platforms. Fees and exchange rates vary based on platform, country, and time of transaction, so be sure do your own research on this.

Every Sidekick needs an ID! Submit a valid, up-to-date government-issued ID (Drivers License or ID Card) or valid passport and completed tax forms during onboarding. This must include your tax ID number, signature, and date. We can't start without them!

We process payroll weekly on Fridays. Consider it your weekly reward for saving the day!

First Payment: There's a two-week wait for your first paycheck. This includes the hours worked during your first week. Patience is a Sidekick's virtue, after all.

Example:
Let's say you work from Monday, May 20th, to Friday, May 24th. Your first payment, including those hours, will be deposited on Friday, June 7th. This timeframe reflects our billing process and keeps things running smoothly.

Unfortunately, paydays are like clockwork - every Friday! Unless there's a US bank or company holiday, then the pay would arrive the nearest business day after. In some cases it may be the following Monday or Tuesday. Keep in mind this is based on US timelines and banks, if your bank takes more time around certain holidays, it is up to you to find out.

We've provided all the info you need to get started. But if you encounter a villainous glitch, contact the platform's support team directly. Refer to the top of this page for further instructions.

If you don't receive an email by the end of the day Friday from your payment platform stating your pay is on it's way, check in the Slack to see if anyone has reached out to you. If you haven't gotten your pay by Monday, please reach out to your manager on Slack. If there is a discrepancy with your pay, please wait until Monday to reach out to your manager. In both cases, we'll assemble a team to investigate and get things back on track!

We use a time-tracking tool called Time Doctor that you should have been trained on during onboarding. Every Sidekick needs to be accountable so each person is responsible for logging time, labeling tasks appropriately, and tracking under the correct projects! If you need assistance or further training, please reach out to your manager. Every Sidekick must log all worked hours by 11:59 PM PST every Sunday. Any hours not logged on time will be billed to the client the following week and pay will be held an extra week.